With this app, users can track their orders, get answers to frequently asked questions, and get immediate help on pressing issues. Customers can get instant help around the clock using a variety of communication methods, which helps build trust, improve customer satisfaction, and improve conversion rates. Customers can also reduce the number of times they abandon a shopping cart and lose sales due to response delays, as well as the number of frequent questions they ask and the length of time they spend on customer support, which helps improve the customer experience. experience and conversion