Best Chat App For Shopify For 2023
Finding the best chat app for Shopify can be a bit of a daunting task. There are so many options out there, and it can be hard to know which one is right for your business. The good news is that we’ve done the research for you and compiled a list of the 16 best chat app for Shopify in 2023. We’ve considered things like features, ease of use, price, and more to make sure that this list has something for everyone. So whether you’re looking for a simple chat app or something with more advanced features, you’re sure to find it on this list.
Best Chat App For Shopify:
- Relish AI Chatbot, Quiz, FAQ
- WhatsApp Chat, Telegram & MORE
- Gobot ‑ AI Chatbot + Quiz
- WhatSmart ‑ Whatsapp Chat
- Chat with us, Inbox, Messenger
- Mobile Chat: SMS Text Messages
- Facebook Chat & Messenger
- PingMe Facebook Messenger Chat
- LimeChat: AI powered Helpdesk
- Maven WebChat
- WhatsApp Chat Connect Widget
- ChatBot
- Detective FAQ Chat & Helpdesk
- WhatsApp Chat | Messenger Chat
- Messenger ‑ Facebook Chat
- Messenger, Whatsapp Chat+Carts
Relish AI Chatbot, Quiz, FAQ
- Grow your Sales & Conversions
- Engage For More Sales
- Minimize Your Workload
WhatsApp Chat, Telegram & MORE
- Works with all themes
- Increase sales
- Real time live chat
Gobot ‑ AI Chatbot + Quiz
- Help shoppers find products
- Automate repetitive support
- Collect data + opt-ins
- Seamless workflow: use directly in Shopify admin
WhatSmart ‑ Whatsapp Chat
- Designed for beginners
- Multi Colors
- Product Button
Chat with us, Inbox, Messenger
- Unlock sales from conversation
- No more missing messages
- Personalize customer services
- Up-to-date tech: works with the latest themes
Mobile Chat: SMS Text Messages
- ???? Easy Texting Your Customers
- ???? More Sales → More Revenue
- ???? Better Customer Service
- Seamless workflow: use directly in Shopify admin
Facebook Chat & Messenger
- Connect to all your customers
- Boosts Your Conversion Rate
- Easy Integration
- Seamless workflow: use directly in Shopify admin
- Up-to-date tech: works with the latest themes
PingMe Facebook Messenger Chat
- Facebook Messenger and more
- Fast and Easy Setup
- Turn your chat into revenue
- Seamless workflow: use directly in Shopify admin
- Up-to-date tech: works with the latest themes
LimeChat: AI powered Helpdesk
- One Helpdesk for all channels
- Personalised experiences
- Automate upto 70% queries
- Up-to-date tech: works with the latest themes
- Speed tested: low impact to your online store
Maven WebChat
- Real time conversations
- No complicated setup
- Web & Mobile in one place
- Up-to-date tech: works with the latest themes
WhatsApp Chat Connect Widget
- Easy to install chat support
- Quick WhatsApp support
- Increase sales & engagements
- Seamless workflow: use directly in Shopify admin
- Up-to-date tech: works with the latest themes
ChatBot
- Offer 24/7 customer support
- Increase conversion
- Automate with ease
- Up-to-date tech: works with the latest themes
Detective FAQ Chat & Helpdesk
- Helpdesk Widget
- FAQ Pages
- Product & Collection FAQ
- Seamless workflow: use directly in Shopify admin
WhatsApp Chat | Messenger Chat
- Lift customer service quality
- Higher sales via WhatsApp Chat
- More leads through engagement
- Seamless workflow: use directly in Shopify admin
Messenger ‑ Facebook Chat
- Real time live chat
- Increase sales
- Conversion Rate Increasing
Messenger, Whatsapp Chat+Carts
- FB+Whatsapp Abandoned Cart+API
- Whatsapp Business Chat+FB Chat
- Spin The Wheel & Exit Popups
- Up-to-date tech: works with the latest themes
What Is A Shopify Chat App?
There are a few different types of Shopify chat apps, but they all essentially allow you to communicate with your customers in real time. This can be incredibly useful for providing support, answering questions, and even upselling products.

To decide which Shopify chat app is right for you, it’s important to consider your needs and budget.
What Are They Used For?
There are many reasons why you might want to use a chat app for your Shopify store. Perhaps you want to offer customer support and need a way to quickly answer questions. Maybe you want to create a community around your brand and need a place for customers to interact with each other. Or, maybe you just want a way to stay in touch with your customers and build relationships with them.
No matter what your reasons are, there are plenty of great chat apps out there that can help you achieve your goals.
What Are The Main Features Of The Best Chat App For Shopify?
The best chat app for Shopify offers a number of features that can be extremely beneficial for businesses. First and foremost, the app allows businesses to connect with their customers in real time. This can be extremely helpful in addressing customer concerns or simply providing a more personal level of customer service.

Another great feature of the best chat app for Shopify is the ability to create automated responses. This can save businesses a lot of time by allowing them to set up standard responses to common questions or issues. Automated responses can also help to ensure that customers always receive timely and relevant information.
Finally, the best chat app for Shopify also offers a number of integrations with other Shopify apps and services. This can further extend the reach and functionality of the app, making it an even more valuable tool for businesses.
What Are The Main Benefits Of Shopify Chat Apps?
There are many benefits of using a chat app for Shopify. The main benefits include:
Benefits | Description |
---|---|
Increased Customer Satisfaction | When customers can easily communicate with you through a chat app, they are more likely to be satisfied with your service. This leads to increased customer retention and loyalty |
Improved Sales | With increased customer satisfaction comes improved sales. Chat apps help you close more deals and boost your bottom line |
Greater Efficiency | A chat app can help you streamline your communication and get more done in less time. This leads to increased productivity and efficiency in your business operations |
Enhanced Collaboration | A chat app allows all members of your team to communicate seamlessly, which enhances collaboration and teamwork |
Better Customer Service | When customers can easily reach you through a chat app, they are more likely to be happy with the level of customer service you provide. This leads to repeat business and positive word-of-mouth marketing for your company |
What Is The Latest Trend For Chat Apps?
There are many chat apps on the market these days, but which one is the best for Shopify businesses? The latest trend in chat apps is to offer a platform that is specifically designed for eCommerce businesses.

This means that the app will have features that are geared toward helping businesses manage their customer service, sales, and marketing efforts.
Some of the features to look for in the latest chat apps include:
- The ability to create and manage multiple channels;
- A built-in CRM system;
- Integrations with Shopify and other eCommerce platforms;
- A robust set of features for automating customer service tasks;
- Analytics and reporting tools to help you track your performance.
If you’re looking for the best chat app for Shopify businesses, be sure to check out our list. It includes apps that offer all of the above features and more, making them the perfect solution for businesses of all sizes.
Last Words
There are a few things to keep in mind when choosing a chat app for Shopify. First, make sure the app integrates with Shopify’s platform. Second, consider the features and functionality that the app offers. And lastly, think about the price. So if you’re looking for a chat app that will give you the edge on customer service, be sure to check out our list of the best chat app for Shopify.