If you want to create and expand your Shopify store, then the shipping process is one of the most considerable things. There are many questions related to shipping including the delivery process technique, managing complaints & shipping questions, and delivery notifications or updates that must be tackled with intelligence. For the best shopping experience, choose a shipping app that will meet your users' needs and encourage repeat purchases.
Research has shown that online businesses suffer a great loss because of cart abandonment with an average rate of 69 percent. More than half of the total purchases get abandoned even before completing the process. You must be thinking about the reason behind the cart abandonment. The reason may be additional hidden charges behind shipping the product and in fact, it accounts for 55% of cart abandonment. eCommerce store owners need a solution to reduce abandonment rates while increasing their sales.
So if you're looking for the finest Shopify shipping rules apps, then ShipperHQ is one of the best choices for your shipping needs that will save you time. Through the ShipperHQ Shopify, buyers' shipping charges are automatically generated and displayed to reduce cart abandonment. Thus the customers can easily view the shipping charges even before the checkout box. Let’s have a look at the detailed ShipperHQ Shopify app review, we have done for you.
What Is ShipperHQ Shopify?
The ShipperHQ Shopify app falls under the orders and shipping category and is revolutionizing the shipping process. The ShipperHQ Shopify app is compatible with all Shopify plans. The app offers accurate shipping pricing and delivery dates without considering the nature of the cart product which results in less cost for you and your customers. Through the ShipperHQ app, add expected arrival dates, duty and GST calculations, in-store pickup, and more to your checkout. Dimensional packing, multi-origin shopping, delivery date, and time are some advanced features offered by the high-level plans.
The ShipperHQ app makes it simple to develop a shipping strategy that promotes eCommerce growth, with years of experience in the industry. Shipping is critical for increasing sales. Pickup and delivery options, customized rates, transparent delivery times, and other features can boost sales or checkout conversions by up to 50%!
Why Do We Need ShipperHQ App?
The ShipperHQ Shopify configures the pickup options, shipping costs, and delivery dates displayed at checkout to increase or boost sales! We all need the ShipperHQ app for our online selling platform to:
Convert Buyers
The ShipperHQ Shopify app makes your shipping rules and limitations as specific as possible. Divide boxes based on weight, limit shipment to P.O. boxes, specific ZIP codes, countries, and more. In this way, visitors to your selling site will convert into loyal customers.
Save Time & Budget
The app minimizes cart abandonment by being truthful about shipping deadlines. Display delivery schedules that take into account blackout dates, lead times, and other factors.
Generate Revenue
The ShipperHQ app increases your shipping earnings by automating lengthy processes such as LTL freight rate citing, box screening, and more.
Installation Process
Follow these simple and smooth installation steps to get started on the ShipperHQ Shopify app journey:
1: Log in to your Shopify store.
2: Search for the ShipperHQ app.
3: Add the application to your store by clicking on the Add App button.
4: By agreeing to the privacy policies of the app, proceed toward the Install app button.
5: Approve the subscription plan to continue using the app.
6: Enter the required information to open a ShipperHQ dashboard screen.
App Features
The app is compatible with almost every eCommerce platform including Woocommerce, Magento, Shopify, Bigcommerce, Zoey, and others. Some main features of the ShipperHQ Shopify app are:
Custom Shipping Rules
The ShipperHQ Shopify allows you to create shipping rules that influence delivery mode and prices on a global scale, for a particular break, or for a specific checkout case. Also, set shipping rates based on regional zones, cart volumes, and customers.
By using the parcel shipping calculator, you can enhance your service quality by lowering the shipping charges for each order. You can also implement discounts, advertisements, and surcharges all year or on specific dates.
Multiple Carriers Support
ShipperHQ Shopify supports and instantly integrates with over 50 carriers or services worldwide, which include all major US-based companies such as FedEx, UPS, and USPS. ShipperHQ recommends GLS or DHL as the main carriers for deliveries in Europe. You can choose from Australia Post, Canada Post, Sendle, Startrack and Purolator for deliveries in Australia and Canada. The app allows you to explore a growing ecosystem of carriers, agency partners and complementary shipping technologies in one place.
Rates from several carriers worldwide, along with LTL freight, are available in real time through the ShipperHQ app.
Delivery Date And Time
During the checkout process, the app displays accurate delivery schedules or commute times. The ShipperHQ shows precise dates and times to the customers and thus reduces the chance of cart abandonment.
Dimensional Shipping
The ShipperHQ Shopify app is equipped with a feature that rates your shipments by dimensional weight. This weight is then used for the determination of box packing configurations so that your customers get the most precise and accurate rates.
Shipping Options & Methods
ShipperHQ's main shipping options are Table Rates shipping, In-store Pickup, Flat Rates shipping, and Free shipping. These shipping options can be coupled with more advanced choices such as Dimensional Packing and Shipping rules. Customers can choose a suitable option for delivery that includes in-store pickup or some alternative way. The shipping methods include ground shipping, overnight shipping, free shipping, and others which customers can select during the checkout process.
ShipperHQ Pricing Plan
The ShipperHQ Shopify app offers five different pricing plans according to your business needs. Starting from the $75 per month in the Essential package, it extends towards Starter, Standard, and then Advanced level which charges $600 per month. The app also offers an Enterprise package for your custom needs with a 15-day free trial. Some main features of all these packages are listed below:
| Essential | Starter | Standard | Advanced | Enterprise |
|---|---|---|---|---|
| $75/month | $200/month | $350/month | $600/month | Custom Price |
| 2000 monthly shipping request | 5000 monthly shipping request | 10000 monthly shipping request | 20000 monthly shipping request | Custom limit |
| 2 carriers | 4 carriers | 6 carriers | 8 carriers | Unlimited carriers |
| basic support service | Priority support service | Priority support service | Dedicated support service | Dedicated support service |
| 5 shipping rules | 30 shipping rules | 50 shipping rules | 100 shipping rules | Unlimited shipping rules |
| No configuration assistance | No configuration assistance | Configuration assistance | Configuration assistance | Configuration assistance |
| 5 boxes | 30 boxes | 50 boxes | 200 boxes | Unlimited boxes |
| No multi origin shipping | 2 origins | 4 origins | 8 origins | Unlimited origins |
| 1 location in-store pickup | 2 locations | 10 locations | 20 locations | Unlimited locations |
| No API access | No API access | No API access | No API access | API access |
| No Landed cost engine | No Landed cost engine | Landed cost engine | Landed cost engine | Landed cost engine |
| Backup carrier rates | Backup carrier rates | Backup carrier rates | Backup carrier rates | Backup carrier rates |
All these packages follow Recurring Charge Model that includes monthly or usage-based charges billed after every 30 days.
App Integrations
Do you need extra features and integrations? The ShipperHQ Shopify app’s integration with various platforms gives you complete flexibility. Some primary integrations of the app are listed below:
- UPS;
- DHL;
- FedEx;
- USPS;
- ShipStation;
- Kuehne-Nagel.
ShipperHQ Shopify Advantages And Disadvantages
Some key pros and cons of the ShipperHQ Shopify app are:
Pros:
- The app offers many powerful advanced features to its subscribers;
- You receive live rates from LTL carriers;
- Excellent customer support service that is quite responsive;
- The app provides a lot of custom options and increases flexibility.
Cons:
- The app does not generate shipping labels;
- Prices are high for small businesses;
- The app offers a short trial period.
Reviews And Ratings
The ShipperHQ app got an overall average rating of 4.1 on the Shopify store. Most reviews are positive i-e 26 out of 35 ShipperHQ Shopify reviews are rated five stars.
Users express their app experience in the form of reviews and ratings. So let’s have a look at some of the customer’s feedback about the app:
| Rating | Feedback |
|---|---|
| 5-star | "Great software. Excellent support staff. We think it may be beneficial to add links for popup info besides some of the more complex settings for quick reference" |
| 5-star | "ShipperHQ has a great app with the functionality our store needs PLUS incredible customer service and support staff! They walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!" |
| 5-star | "Great app with tons of custom features which gives you a lot of flexibility with shipping options. Excellent customer support too." |
Support
The ShipperHQ app is offering services on the Shopify store with an average rating of 4.1. Whenever you have any questions or queries, the ShipperHQ Shopify app has a great technical support team that gives a precise and timely response. You can send a message to live chat support, contact via phone(512) 215-4900, or email support@shipperhq.com for any guidance or assistance, and the app’s eCommerce experts provide full technical support.
Starter and the Standard packages got priority support while Advanced & Enterprise plans get additional dedicated support services.
However, most of your queries can be pre-resolved by going through the other resources site including the FAQ section, Support portal, app documentation, video tutorials, and blogs.
Final Words
From the above review, it’s become evident that the ShipperHQ Shopify gives you complete control over the shipping rates and the options displayed to customers during the checkout process allow you to minimize cart abandonment, thus generating more revenue. The app provides different shipping rules with the ability to control how, where, and when a particular product or group of products will ship along with other activities.
The ShipperHQ Shopify automates the process of box packing and then prices your packages based on geometric weight. It also optimizes ratings from distribution centers, which is critical for dropshipping merchants.
