Best Shopify FAQ App In 2023

Joshua

Last updated on: December 27, 2023

4 minutes

For online stores, the customer experience is key. The ability to provide quick and efficient support can often make the difference between an engaged customer and a lost one. That’s why having an FAQ app is essential for any Shopify store. This type of app allows customers to get answers to their questions quickly and easily. With so many Shopify FAQ apps available, it can be difficult to know which one to choose. To help you out, we’ve put together a list of the 10 best Shopify FAQ apps that are available in 2023.

FAQ+Contact us+WhatsApp+Track

by Inc Oneprime

Free

Features:

2-Mins to go live. NO Coding.
Automate your support
Multi-user WhatsApp Chat

Highlights:

Popular with businesses in the United States

Rating: 4.8

Total Reviews: 91

Why use this app?

A single chat-style support widget from Faqprime's versatile support software allows you to display FAQs, customer order tracking, a feedback form, or the ability to initiate a video call or chat via (WhatsApp, Messenger, Tidio). , Tawk.to, Inbox, etc.). This will increase the credibility and professionalism of your store. By allowing social media buttons, you can increase the number of visitors. Also, having your own FAQ page, order tracking page, and contact page has SEO benefits.

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FREE FAQ | Help center

by FaqKing

Free

Features:

Fully customizable FAQ
Multiple locations
Easy to use FAQs dashboard

Highlights:

Popular with businesses in the United States

Rating: 4.6

Total Reviews: 57

Why use this app?

The FAQ help center page is fully customizable, allowing you to change elements such as text size, color, style, and more to suit your brand and aesthetic. Well-built software that takes all end users into account will make your life easier. You don't need any coding or programming experience to use the FaqKing app because it works independently and doesn't require any changes to your theme.

Price:

Price 1

Free

Price 2

$4.99/month

Price 3

$1.99/month

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FAQ Page, Helpdesk/Help Center

by Corner: Referral Upsell & Helpdesk platform for D2C Brands

Free

Features:

Organize FAQs into Categories
Add FAQs to your Product Pages
Allow Buyers to Message You

Highlights:

Seamless workflow: use directly in Shopify admin

Rating: 5.0

Total Reviews: 110

Why use this app?

The easiest FAQ/Help page software to set up and install in your store does not require liquid code changes. Completely change the aesthetic to match your logo Drag and drop FAQ articles are supported by a rich text editor that also supports HTML and Markdown to create FAQ articles. Completely overhaul your help desk/FAQ page with icon packs and themes to match your brand. User interface texts are automatically translated into 20 languages and the application allows you to translate.

Price:

Price 1

Free

Price 2

$5.99/month

Price 3

$11.99/month

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Instant FAQ & Help Center

by RoarTheme

Free

Features:

Instantly build a Help Center
Reduce support time
Works with all themes

Rating: 4.7

Total Reviews: 56

Why use this app?

Any confusion that your customers may have will be completely eliminated thanks to an efficient and user-friendly system that will allow them to quickly find answers to their queries. This will definitely lead to an increase in their confidence, buying and selling awareness.

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Help Center HQ ‑ FAQ Page

by App HQ Pte. Ltd.

$19.99/month

Features:

Instant Search
Customizable Faq page
User Satisfaction Feedback

Highlights:

Seamless workflow: use directly in Shopify admin

Rating: 5.0

Total Reviews: 28

Why use this app?

From your own FAQ/Q&A website, HelpHQ users can get answers instantly. Before a consumer sends you an email, a good help center can answer a lot of queries. HelpHQ will collect useful satisfaction information from your help center articles. You will learn what issue can be solved more effectively, what consumers do not like, what is effective and much more.

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Free FAQ Page, Customer FAQ

by Yanet

Free

Features:

Unlimited FAQ, Category
Product FAQ
Multi-language support

Highlights:

Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes

Rating: 4.8

Total Reviews: 9

Why use this app?

A good FAQ page can be quickly and easily created by merchants using professional FAQ software without any coding knowledge. The themes available are smart and responsive. translation into the store's native language. On the product page, the seller can display frequently asked questions. Rich text editor for categories and answers. The URL of the custom FAQ page. Allow customers to use the search box to search for frequently asked questions. To make the FAQ page look great, use your own CSS. look at the live template.

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FAQ & Accordions

by EnormApps

Free

Features:

Add FAQ to any page easily
Informative FAQs for policies
FAQs with responsive layout

Highlights:

Up-to-date tech: works with the latest themes

Rating: 4.7

Total Reviews: 56

Why use this app?

Quickly create both single and multiple FAQs. The design of your FAQs is fully editable. You can customize the layout for your business by choosing colors, text size, inserting photos, and more. Choose different shades for questions and answers. Any page can be set with your FAQs. By copying the embed code and pasting it where you want, you can also add your FAQ to the product page. Display frequently asked questions as an accordion or in a simple Q&A format.

Price:

Price 1

Free

Price 2

$4.99/month

Price 3

$9.99/month

Install On Shopify

FAQify: FAQ page ‑ Help Center

by Zifyapps

Free

Features:

Fully responsive FAQ page
Add FAQ group quickly
FAQ Schema markup

Rating: 4.8

Total Reviews: 68

Why use this app?

One of the most important and necessary components of a company or product website is the FAQ page or Help Center. Your store's FAQ page and help center can help you increase sales and leads by preventing hours of sales calls or emails and helping shoppers make their own decisions. With FAQify, you can quickly and easily create a beautiful FAQ page that matches your store concept and is educational for your customers.

Price:

Price 1

Free

Price 2

$4.99/month

Price 3

$9.99/month

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POWR FAQ+ | Help Center

by POWR.io

Free

Features:

FAQ Accordion for Product Info
Shipping Policy FAQ Page
FAQ Help Center Page Builder

Rating: 4.6

Total Reviews: 220

Why use this app?

Website visitors often want more information before making a purchase. By answering queries on your website, you can also cut down on calls and emails. On each page, include a FAQ section or designate a help center page on your website. Answer the question "Why us?" question by introducing your company to site visitors. - Provide frequently asked questions and answers for customer service.

Price:

Price 1

Free

Price 2

$5.49/month

Price 3

$13.49/month

Install On Shopify

AVD FAQs, Helpdesk, Chat, Sup

by AVADA

Free

Features:

Smart FAQs popup for customers
Fully customizable widget
Multiple Contact-us options

Highlights:

Popular with businesses in the United States
Up-to-date tech: works with the latest themes

Rating: 5.0

Total Reviews: 140

Why use this app?

With this app, users can track their orders, get answers to frequently asked questions, and get immediate help on pressing issues. Customers can get instant help around the clock using a variety of communication methods, which helps build trust, improve customer satisfaction, and improve conversion rates. Customers can also reduce the number of times they abandon a shopping cart and lose sales due to response delays, as well as the number of frequent questions they ask and the length of time they spend on customer support, which helps improve the customer experience. experience and conversion

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What Is A Shopify FAQ App?

A Shopify FAQ app is a piece of software that allows you to easily create, manage and display frequently asked questions on your Shopify store. This can be extremely useful for helping your customers find answers to their questions quickly and easily, without having to search through your entire store or contact customer support.

There are a number of different Shopify FAQ apps available, so it’s important to choose one that fits your needs and budget. Some of the features you may want to look for include:

The ability to easily add, edit and delete questions and answers;
A search function so customers can quickly find the answer they’re looking for;
The ability to categorize questions so customers can easily browse through them;
An intuitive interface that’s easy to use.

Once you’ve found an app that meets your needs, simply install it on your Shopify store and start adding questions and answers. You can then start promoting your FAQ section to help customers find answers to their questions more easily.

Why Do People Use Shopify FAQ Apps?

There are many reasons why people use Shopify FAQ apps. Some of the most common reasons include:

To save time on customer support;
To reduce the number of customer support tickets;
To improve the customer experience;
To increase sales by providing instant answers to common questions;
To reduce returns by providing accurate product information.

Shopify FAQ apps are a great way to improve your online store and provide a better experience for your customers. Choose an app that best fits your needs and start reaping the benefits!

What Are The Main Features Of Shopify FAQ Apps?

There are many features to look for when choosing a FAQ app. The best apps will offer a wide range of features, including the ability to create and manage FAQs, the ability to categorize FAQs, and the ability to search for FAQs. Other features to look for include the ability to track views and clicks, and the ability to integrate with other Shopify apps.

Features	Description
A lot of customizable features	Make sure the application will have a lot of features so that you can modify your store as you wish
Track views and clicks	Monitor the clients’ habits and what they search on your store
Integrations	The best applications will offer a lot of integration options

Benefits

FAQ apps offer a number of benefits to online stores. They can help to improve customer satisfaction by providing quick and easy access to answers to common questions. FAQ apps can also help to reduce the number of customer support queries, freeing up time for other tasks. Additionally, FAQ apps can help to boost search engine optimization (SEO) by providing links to relevant pages on your store website.

Using a FAQ app is a great way to improve the overall user experience for your customers while also helping you save time and money in the long run. If you’re not already using one, we highly recommend giving it a try!

What Are The Latest Trends In The Shopify FAQ Apps Niche?

The latest trends in the Shopify FAQ apps niche are focused on improving the customer experience. This includes apps that offer features such as automatic answer detection, live chat support, and personalized recommendations. There is also a trend toward simplifying the interface of these apps to make them more user-friendly.

Conclusion

Shopify has made it easy for entrepreneurs to set up their businesses and quickly start selling products on the internet. With these 10 best Shopify FAQ apps in 2023, you can provide your customers with quick answers to all of their questions about your products and services, allowing them to make informed decisions when shopping online. We hope this list helps you find the perfect Shopify FAQ app that works for your business needs, so you can provide an exceptional customer experience from the get-go.