When any transaction is done on an unsafe site or mobile device, your eCommerce business is more likely to undergo suspicious activities or fraud attempts. Four important factors that positively affect user satisfaction level for any fraud detection app are transaction scoring, level of fraud detection, ID analytics, and ease of use.
An E-commerce fraud protection system helps in detecting risky transactions and analyzing them to prevent future fraudulent behavior. ClearSale Shopify app is one of the best solutions, and its algorithm-based analysis provides a fraud prevention or management solution.
What Is ClearSale Shopify?
ClearSale Shopify app has been supporting merchants in preventing fraud and chargebacks for over 19 years. The app's mission is to combat online fraud which is becoming common these days. In the eCommerce industry, the ClearSale app provides the highest approval and lowest false decline rates to its users. The app helps you in risk assessment, improves financial and ROI with customized solutions, and removes operation burdens. However, a сhargeback guarantee, фnalytical dashboard, and monthly approval rate statistics are some other features offered by ClearSale.
Why Do We Need ClearSale Shopify App?
The fraud protection apps provide end-to-end fraud management services, supporting e-commerce merchants in protecting their businesses. ClearSale Shopify does so by sorting through orders to determine the most accurate fraud risk and then each transaction is processed accordingly.
In short, the app helps you to focus on expanding your business without any fraudulent or suspicious activities.
Many fraud screening systems use AI technology having the capacity to block risky orders that human eyes would approve otherwise. Apart from the other competitors, ClearSales's specialized manual review process makes sure to check any suspicious activity by a skilled analyst.
The app also optimizes different operations (there is no need to create and manage an in-house operation team) and helps in better predictability of the results.
Installation Steps
The ClearSale Shopify app has clean and simple installation steps that seamlessly integrate with your Shopify store. Described below are some guidelines for the installation process.
- Search for the ClearSale app on the top right corner of your store and click Add app button.
- Proceed to the Install app button by agreeing to data privacy policies.
- The app is installed and the Home Page will appear. Log in with your ClearSale credentials to start using the app.
Features
The ClearSale client portal puts everything you need to know about your card right at your fingertips-from order history to conversion rates, chargebacks, fraud scores, and much more. Some of the main features of the ClearSale Shopify app are:
Risk Assessment
The ClearSale Shopify app rate transaction risk according to different factors and their benchmarked rates. Suspected transactions are flagged and either notified to administrators or declined.
The app collects data from doubtful purchasing sources and other characteristics of fraud committers. Gather data from internal as well as external sources so that the data related to suspicious accounts can be used for risk assessment.
The app also finds patterns in common analytics related to fraud or fake profiles and access purchase risk.
Chargeback Guarantee
Your service is unique, and your fraud prevention system should be tailored to your specific business requirement and objectives. So ClearSale provides two types of chargeback coverage: Chargeback Protection and Chargeback Guarantee or Insurance.
Each method offers your company a comprehensive eCommerce fraud prevention solution, and each method ensures that you only pay for accepted transactions. Each process, however, handles chargebacks a bit differently.
Improve Your ROI With Customized Solution
ClearSale app is constantly fine-tuning its solutions in order to outperform KPI targets, stay ahead of fraudsters, maximize ROI, and maintain performance SLAs to support your expectations under all circumstances.
Remove Operational Burden
You don't require any in-house operation team, the ClearSale Shopify app takes on the responsibility of updating tools or rules, staying ahead of ever-changing fraud attacks, and managing dedicated fraud staff.
Improve Your Financial
The ClearSale Shopify app offers predictability rather than uncertainty - eliminates the notable variable and fixed costs for manual review teams, as well as the contract terms associated with other fraud solutions. You just have to pay according to your requirements.
Device Tracking
The ClearSale Shopify app maintains a record of fraud suspects' geographic locations and IP addresses. The blacklisting option prevents past fraudsters from engaging in future transactions.
ID Analytics
The ClearSale Shopify app continuously monitors the system in order to detect inconsistencies in real time and requires verification before accepting payments. Money transfers, credit cards, and debit cards are properly checked to ensure fraud protection. You can search for any specific order for examination by a filtering order number, email, order date, amount, card number, payment method, order status, and currency.
Fraud Management Dashboard
The app offers a fully detailed online dashboard and analytics that support your business needs. ClearSale's dashboard gives you access to additional reporting and order details. Details include approval rate, approved or declined requests, graphical SLA description, and last actions(approved, declined, analyzing, canceled). These analytics provide insightful details that can be further analyzed to reduce fraud attempts or other such activities.
Monthly Approval Rate Statistics
ClearSale Shopify analyzes information and statistics from many different sources before approval or rejection action. The app detects inconsistencies and prevents chargebacks and revenue loss.
The approval rate is displayed on the screen through which you can search for order approval per month for further specific examinations and the graphical representation makes it better to understand.
In addition to that, the ClearSale keeps transparency that maintains your expectations and provides real-time monitoring or alert notification.
Competitors
Merchants or store owners compare different features among competitors such as level of integration and deployment, evaluation and contracting, service and support, and specific product characteristics for their proper choice. Some alternatives to the ClearSale, available in the market are:
- Signifyd - it's a great choice for catching fraud orders and automatically cancels the orders that should not be processed.
- Kount - the app is easier to use and when it comes to customer support service, Kount is a better option than ClearSale.
- WhitePages - the app comes with easy deployment, integration using standard API or tools, and high-quality end-user training to meet your needs.
- Sift - is a great tool for fraud protection services but the ClearSale gives a better option for feature updates and roadmaps.
- Riskified - administration of both apps is easy however the ClearSale meets your business requirements better than Riskified.
Pricing Plan
The ClearSale Shopify app is free to install and provides two straightforward pricing approaches. These approaches have the flexibility to design a program of your own choice that meets your specific business requirements. Let’s have a look at some highlighted features of these two approaches listed below in table format:
| KPI Pricing Model | Fixed Percentage Pricing Model |
|---|---|
| No setup or integration fee | No setup or integration fee |
| $ per transaction | % of sales |
| Pricing per approved orders | Pricing per approved orders |
| No other fraud-related expenses | No other fraud-related expenses |
| No monthly minimums | No monthly minimums |
| Performance discounts | Fixed percentage with chargeback guarantee |
Review And Rating
ClearSale Shopify app got an overall average rating of 4.8 on the Shopify store. 48 out of a total of 49 reviews are rated five stars, which indicates a high level of customer satisfaction.
Customers share their app experience by giving reviews and feedback. Have a look at some of the user’s feedback about the ClearSale Shopify app:
| Ratings | Feedback |
|---|---|
| 5-star | "ClearSale provides a no-hassle way of dealing with fraud. Although I can check up on orders myself, I'm no expert in fraud, so it's nice to have this running in the background, along with the peace of mind from a chargeback guarantee." |
| 5-star | "ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service." |
| 5-star | "I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless." |
Advantages And Disadvantages
Some key pros and cons of the ClearSale Shopify app are:
Pros:
- Provides user-friendly and competitive risk management services;
- Orders are fastly processed without any fraudulent transactions;
- No monthly fee with cheaper rates per transaction;
- A great support team that is responsive and effective;
- Efficient response time.
Cons:
- App’s user interface requires improvement to some extent;
- Sometimes, the order approval process takes longer than usual;
- The app doesn’t automatically invoice to your email.
Support
If you have any suggestions or requests, the ClearSale development team is available to respond to you anytime and their response time is pretty fast.
Use ClearSale live chat support or email shpy@clear.sale for technical support and assistance related to the app. However, most of your queries are resolved by going through the Frequently Asked Questions tab, documentation, and other forums.
Final Words
ClearSale Shopify provides a complete and accurate eCommerce fraud protection solution. The app combines powerful statistical technology with the world's largest team of highly specialized fraud analysts for a stable and real-world approach. ClearSale will allow you to achieve higher approval rates while virtually eliminating false positives.
The app integrates with other eCommerce platforms, web security software, and shopping cart software.
