If you own an eCommerce store, it is essential to build customer's trust and gives proof of your social presence which can be done through review collection or showcasing them. Collect and display your reviews with a leading Shopify app to take your eCommerce business to the next level and improve your store or brand. This will improve your conversion rates and boost customer trust.

What others say about your product has far more impact than what you say about yourself. Before any purchase, 89% of buyers read product reviews. A strong review app will have a significant impact on your business, from gaining customer trust to remarkably upselling.

Product review apps let you run a store while collecting and displaying product reviews. These are the best tool for your brand awareness and to let other customers express their opinions through different review widgets.

Junip Shopify app is one of the greatest review app available on the Shopify store that gathers, manage and display reviews on your store. Let’s have a detailed look at the Junip Shopify review, we have done for you.

What Is The Junip Shopify App?

Junip is one of the best review platforms on the Shopify store i-e used by over 3,000 store retailers. You can use Junip's app to gather more appealing customer reviews, exhibit social proof to potential customers, and obviously boost sales and generate more revenue. The app offers great administrative tools for review response, social network sharing, user management, and more.

You can also set up a separate page for reviews so that all the review record stays on a single page. Highly appealing review widgets, email templates, insightful analytics, manual review links, automated messaging flows, CSS customization, custom questions, and product traits are some of the other features offered by the Junip Shopify app.

Why Do We Need Junip Shopify?

Junip is the easiest way to add reviews to your online eCommerce store. Through the Junip app, collect your customer’s reviews in one place and display them wherever you want.

The app increases conversion rates across Search, Google Shopping, and other channels.

Many brands trust the app as Jones Road Beauty, OLIPOP, Kotn, Lomi, Hexclad, BodyBuilding.com, Pier 1 Imports, and 3,000+ other brands have made a switch to the Junip Shopify app.

Junip Shopify app may include various packages and campaigns for reviews. Each package has an unlimited approval request. Send out sales promotions to old customers and simply generate demand for new orders.

Junip Installation Steps

Follow these simple steps to get started on the Junip Shopify app:

1: Log in to your Shopify store. 

2: Search for the Junip app. 

3: Add the app to your store.

4: Agree to the privacy policies of the app to proceed toward the Install app button.

5: Follow the registration process to login into your Junip account.

6: After login in, follow some steps and select one of the pricing plans according to your needs.

7: Embed the app to your store and start using the Junip app.

Junip Features

Through the Junip review app, display product ratings on your store that will ultimately increase conversions. Some of the main features of the Junip Shopify app are:

Review Display Widgets

The Junip app is equipped with highly customized review display widgets. These are used for displaying high-rated reviews on your store which will ultimately increase your customer's trust. These widgets are accessible, efficient, mobile-first, and consistent with your brand. Engage your customers with their review replies and feature the best reviews for all to see through the Junip review widgets. With versatile on-site widget displays, you can gain the trust of the customers. Display item reviews, video & photo reviews, and more on the rating page, PDP, or homepage.

Manage Reviews

Collect and display customer reviews on your store and manage them all on a single Junip platform. You can import or export existing reviews from or to other sites. Open the manage review tab, and view either all the reviews or filter by approved, pending, or rejected category. It will help you to get review details on a single tab. 

Email Templates

Junip Shopify app automatically detects the feel and look of your brand. However, you can also customize email templates and advanced on-site displays to match your store's theme. Different email templates are available that prompt users to leave a review on your store and increase conversion. 

Analytics

Junip statistics give insightful detail about your store's performance. Go to the analytics tab and view your program metrics and performance. Details include a graphical representation of the product review summary, a store review summary, reviews submitted (including product and store reviews), messages delivered, total reviews, review submissions, message deliveries, message opens, message clicks, message reports, and message bounces. 

Review Links

Keep track of your customer data and know about their most visited places or social sites. Junip Shopify app allows you to create manual review links and then prompt from places your customers visit most with manual review links. 

Automated Messaging Flows

Build flows and send requests straight from the Junip Shopify app, or from your email & SMS tools of choice. Junip's messaging flow includes triggers, conditions, and resulting events. You just have to create flows and the rest will be handled by the app.

In addition to that, create email campaigns and schedule them from the already available templates.

CSS Customization

Junip review widgets are fast and automatically complement your branding theme and CSS. These widgets instantly inherit the styling of your theme or you can choose the customization option. CSS customization let you display your own styled reviews with total control over your CSS.

Custom Questions And Product Traits

Mobile first review forms result in more photos and videos 4X times, as well as custom questions and attributes. Make reviews your own with custom questions and product traits. Review entries are optimized for mobile, resulting in four times of media reviews. Customers' responses to specific questions such as "fit" or "quality" are evaluated and can be displayed in your store.

Junip Integrations

Have more complex needs? Not a problem anymore. Junip API integrations with various tools give you complete flexibility. Some main integrations of the Junip Shopify app are:

• Klaviyo - an email and SMS marketing automation platform that fulfills the needs of your eCommerce store.
• Omnisend -eCommerce automation platform built for your marketing and business strategies to increase profit.
• Postscript - SMS automation site that helps in the growth and promotion of your eCommerce business.
• Attentive
• Drip

In addition to these mentioned above, the app fits seamlessly into:

• Shopify Flow;
• Google Shopping.

Junip Shopify Pricing Plan

The Junip Shopify app comes with five different pricing plans depending on the number of users and a total estimate of orders per month. Starting from the Free plan that covers your basic needs, the Essential plan consists of core tools for entrepreneurs to start leveraging reviews, while the Standard one includes everything you need for a growing business. The Pro plan comes with White glove support & offers powerful functionality for brands at scale.

Some of the main features of all these packages are listed below:

However, for stores with over 100,000 orders/month, contact the Junip Support team to subscribe to the highly specialized  ENTERPRISE package. All these packages follow the Recurring charge model (monthly or usage-based charges billed after every 30 days).

Junip Advantages And Disadvantages

Some of the key pros and cons of the Junip Shopify app are:

Pros:

• Google shopping and regional syndication are available through one-click integration;
• Easy set-up process that is a few clicks away;
• Great customer support service that responds timely.

Cons:

• The app doesn’t offer translation into other languages;
• It only integrates with the Shopify store and doesn’t support other eCommerce platforms.

Reviews And Rating

Junip app got an overall average rating of 5.0 on the Shopify store. Most reviews are positive that's why 288 out of 297 Junip Shopify reviews are rated five stars.

Customers express their app experience in the form of reviews and ratings. So let’s have a look at some of the user’s feedback about the Junip Shopify app:

Junip App Support

The app is supported by Junip Inc. which has an average rating of 5.0 on the Shopify store.

Whenever you have any questions or queries, the Junip Shopify app has a great product support team that gives a timely response. You can send a message to live chat support or email support@juniphq.com  for any technical guidance or assistance related to the app. The Pro plan users also got additional manager support.

However, most of your queries can be pre-resolved by going through the other resources site including the knowledge base, FAQ section, documentation, and blogs. 

Final Words

Whether you have never used reviews before or looking to switch to another review app, Junip is here to help you with your store review needs. The Junip app also offers deep integrations with leading ESPs and SMS tools to send and maintain communications. More photos, reviews, and videos can be collected and displayed through the Junip app. The app allows you to automatically request product or store reviews on new orders, and deliver campaigns to existing customers.

Install the app for the free 14-day trial and let your customers tell their stories.