If you own your eCommerce business, you might spend a lot of time, effort, capital, and investment for making the name of your brand. But one thing most online stores miss out on is upselling and cross-selling which makes a huge difference in the success of your business.
You are surely losing a significant amount of money by not benefiting from a post-purchase upselling app.
Even though your brand has a great reputation and generates a lot of profit if you don’t upsell, you are losing your profit range by 10-30%. Many post-purchase upsell and cross-sell platforms are working on the Shopify store so that you will never miss out on any profit from your store. The AfterSell app is one of them and helps you in getting out the most from every buyer interaction with your store.
What Is AfterSell Shopify App?
AfterSell Shopify app helps you in post-purchase upsell by providing a range of options for customizing the thank you page to make it attractive and appealing. It will help in increasing your AOV and makes your customers highly satisfied.
AfterSell app provides a unique and personalized post-purchase experience for your store’s customers and fascinates them to come back to your store again and again. In-depth analytical tracking, high converting upsell offers, page customizer or editor, post-purchase flows, A/B testing, and multi-product offers are some of the main features provided by the app.
Why Do We Need AfterSell App?
You can simply increase the total order value and boost 5-8% sales by using post-purchase upselling and cross-selling on the thank you page.
It's becoming important to increase your AOV value with the high cost of customer acquisition.
AfterSell helps you in building a strong relationship with customers as they started to believe that you are offering them more valued products according to their needs. You also end up with much more sales. It's completely a win-win situation. Adding AfterSell add-ons will also help you to gain an understanding of what your customers prefer.
Installation Steps
The simple and smooth installation process makes it easier for users to instantly set up the AfterSell Shopify app on their store. Described below are the basic installation guidelines:
- Search for the AfterSell app on Shopify’s top right corner and click the Add app button.
- By agreeing to the privacy policies of the app, proceed to the Install app button:
- Select the pricing plan according to your store’s needs and then click the Approve button.
- Select either the Get Started option or FREE Expert Funnel Setup:
- Now, Continue to AfterSell to launch it in your store.
- Next, the AfterSell dashboard screen will appear and you can start using the app.
Features
Some of the main features of the AfterSell Shopify app are:
Sales Funnels
The AfterSell Shopify app provides a simple procedure for funnel creation. You can create a new funnel through the funnel tab and use them to manage your post-purchase offers. View funnel setup insights that contain all funnel's name, status, impressions, total generated revenue, and other options (edit, duplicate, analytics, or delete individual funnel). You can also set priority for the funnels sharing the same trigger values.
In-Depth Analytical Tracking
AfterSell Shopify app provides an analytical dashboard giving insightful details about each created funnel. It includes revenue, impressions, and accepted offers. Graphical descriptions and other matrices are displayed for sales, impressions, Average Order Values, accepted offers, conversion rates, or even sales breakdowns (upsell, downsell, and thank you page). Analyze your dashboard to determine which thank you pages convert the best according to your needs.
The analytics also separate top-performing funnels from the others and rank them according to their performance.
High Converting Upsell Offers
AfterSell Shopify app provides high converting upsell offers to increase your AOV. You can design unique and alluring post-purchase experiences for your customers using this app.
Make customizable offer designs that motivate buyers to buy more items from your store. A drag-and-drop editor makes the process simpler. Put your upsell offers just after the customer finishes his purchase as it will help you in generating extra revenue and increases the conversion rate.
After the checkout process, provide time-sensitive storewide deals like you can offer discounts on specified items for the next 25 minutes of your purchase. It will tempt users to make another purchase from your store. Offer discount deals in a quick popup notification tab and one-click upsells to increase your earnings or brand loyalty.
Upsell/Downsell Page Editor
You can insert different customized images and videos to grab customers’ attention or persuade buyers to accept your checkout upsell and cross-sell offers. Create checkout upsells through the AfterSell Shopify editor page. It also includes support for the Shopify Plus store and shows multiple order bump offers. Add upsells in three different styles that may be single, multi, and checkmark upsell.
Post Purchase Flows
AfterSell Shopify app allows you to create post-purchase flows for upsells and downsells. Make flows with simple if-then logic (if accepted/if declined) and try the app’s simple editor for beautiful and attractive offer designs. Multiple offers can be displayed at a time with a countdown for availing of limited-time offers.
Thank You Page Customization
With the AfterSell Shopify Post-checkout Thank you page editor, make use of customization options so that the customers keep on returning to your store.
Add different product recommendations with exclusive offers that customers can add to their cart with just a single click. Many different high-converting widgets can be added to your thank you page including store-wide pop-up discount timer, reviews, and other offers.
A/B Testing
AfterSell Shopify app offers you to create A/B tests for your post-purchase offers that provide a complete analytical suite for comparing funnels and offers.
Single & Multi-product Offers
AfterSell Shopify app allows you to add multiple product recommendations, not just a single product offer. Customers can add and purchase them with just a single click. You can also perform an A/B test on single vs multi-product offers.
FAQs And Five-Star Review Widgets
Add FAQ sections and reviews on checkout pages for a better understanding of customers as the positive reviews on checkout pages build customer trust and he becomes ready to buy the product without any fear. Add FAQs and five-star review widgets and design or customize them to match your store’s theme.
The AfterSell Shopify app has a desktop or mobile-optimized features and works well on all devices. Some of the other features include segmentation and triggers.
AfterSell Shopify Integrations
AfterSell Shopify app fits seamlessly into Checkout and integrates with the following apps:
- Nosto - create a fully personalized eCommerce experience across recommendations, triggers, popups, and many more.
- Loox - a review and referral app that helps in boosting social proof and increasing conversion rate.
- Stamped - review and loyalty platform that helps build your brand loyalty and customer trust.
- Judge.me - collect and displays ratings and reviews for your Shopify, wooCommerce, or other e-commerce stores.
- ReCharge and many others.
Advanced Shopify Plus features are also a part of the AfterSell Shopify app. You can directly edit the Pre-purchase Checkout screen in the admin area.
AfterSell Shopify Pricing Plan
AfterSell Shopify app is offering different pricing plans based on the number of orders range and business needs. The app provides a 30-day free trial or it’s a lifetime free if your orders don't cross the limit of 50 per month. Some of the features of the most commonly used packages are listed below in table format:
| FREE | P-1 | P-2 | P-3 |
|---|---|---|---|
| $0/month | $7.99/month | $14.99/month | $29.99/month |
| 0-50 orders | 50-100 orders | 101-200 orders | 201-500 orders |
| Advanced analytics | Advanced analytics | Advanced analytics | Advanced analytics |
| Post-purchase | Post-purchase | Post-purchase | Post-purchase |
| One-click Upsell/Downsell | One-click Upsell/Downsell | One-click Upsell/Downsell | One-click Upsell/Downsell |
| Mobile optimized | Mobile optimized | Mobile optimized | Mobile optimized |
| Thank you page customization | Thank you page customization | Thank you page customization | Thank you page customization |
| Drag and drop editor | Drag and drop editor | Drag and drop editor | Drag and drop editor |
| Language translations | Language translations | Language translations | Language translations |
| Precise targeting | Precise targeting | Precise targeting | Precise targeting |
| A/B testing | A/B testing | A/B testing | A/B testing |
| Funnel setup insights | Funnel setup insights | Funnel setup insights | Funnel setup insights |
All the plans follow the recurring charge model (monthly or usage-based charges, billed every 30 days). For orders above 500, you can utilize additional packages of 1001-2000 orders, 2001-4000, and 4000+ orders that cost $99, $149, and a maximum of $799 per month.
AfterSell Advantages And Disadvantages
Some of the key pros and cons of the AfterSell Shopify app are:
Pros:
- The app adds cross-sell and upsells to the cart instantly indicating a fast loading speed;
- Super easy in setting up a funnel and a details explanation;
- You can set triggers and automatic flows for the thank you page;
- The simple and seamless setup process with great customer support service;
- Best suited for startups and small businesses.
Cons:
- Doesn’t implement pre-authorization for payments.
- Some technical bugs are reported by the users.
AfterSell Reviews And Rating
AfterSell app got an overall average rating of 4.9 on the Shopify store. Out of 511 reviews, 490 got a five-star rating which indicates a higher customer satisfaction level.
Users express their app experience through reviews and feedback. Let's have a look at some of the customer’s feedback about the app:
| Ratings | Feedback |
|---|---|
| 5-star | "I just downloaded the app and I am super happy with it. Got right away in touch with Pierre from Support Team for helping me to set up the details. he is very helpful and I am happy so far." |
| 5-star | "The app is great and the customer support is awesome! Most apps could not offer multiple products at checkout but this one did. I highly recommend them. Jalal was really helpful with setting up the app." |
| 5-star | "Excellent app, with super helpful staff to make everything smoother too! Will continue using it to see if it makes any difference, fingers crossed it does. Love the customizable funnels." |
AfterSell Support
AfterSell Shopify app is supported by BEAM. The BEAM is assisting two other apps on the Shopify store with an average rating of 5.0.
You can ask for any help or technical guidance by emailing support@aftersell.com or the live chat feature and their response time is pretty fast (within a few seconds or minutes). AfterSell’s help center including a team of experts is always here to assist you.
In addition to these, most of your queries are answered by the available Frequently Asked Question sections, tutorials, short youtube videos, documentation, and other forums.
Final Words
AfterSell Post Purchase Upsell allows you to enhance order confirmation page services and one-click upsells. The app's main focus is on post-purchase upsells but it also promotes store-wide cross-sell services.
AfterSell is one of the best upsell apps available on the Shopify store that mainly focuses on post-purchase offers. The best part is that it doesn’t cut any charges on the upsell-generated revenue.
