As an eCommerce store owner, you are always looking for ways to improve your business. You will also be well aware of the fact that the best customer for your store is a repeat customer. Customer loyalty ensures constant sales, and word-of-mouth referrals provide you with free marketing and advertising spells.
Building customer loyalty is a difficult task. Fortunately, there are some outstanding Shopify loyalty program apps available that can assist you in keeping those visitors returning - and your profits stacking up.
Shopify loyalty apps are best for improving customer experience as they permit you to provide splendid rewards to regular customers, connect them with customized content or interaction, and receive step purchases - all of these activities aid in improving a customer-brand relationship.
The Rivo: rewards, a loyalty program is one of the best such apps available on the Shopify store. Rivo is a user loyalty program app that can help you boost sales, conversions, and client retention. it's a great way for vendors and customers to connect by incentivizing people to return to your Shopify store. The Rivo app provides rewards points, cashback, coupons, and other incentives to attract your customers. Let's have a look at the detailed Rivo app review.
What Is Rivo App?
The Rivo app is included in the Store management category of the Shopify store. Start creating different codes, discounts, and promotional offers to help attract your customers to again shop with you. You can create a point system for motivating your customer to the product purchase.
Rivo Loyalty allows you to create an enhanced loyalty program system using only your Shopify account and one simple app. You can easily start creating your local user base with built-in points and referral platforms that reward them not only for buying but also for acquiring new customers for your business.
Why Do You Need Rivo App?
The Rivo Shopify app converts your potential visitors into repeat and loyal customers. The app not only increases customer repeat rate but also Average Order Value (AOV) and LTV.
Many rewards programs fail to convert because they lack proper practices or integrations into the customer journey. However, the Rivo app is designed to be an open system that allows you to stay on-brand and tailor your loyalty or referral program to your particular situation while easily integrating other apps. Generate points or referrals in a few clicks with distinct ways to gain points. You need the Rivo Shopify app to:
Increases Traffic
Store owners have seen a huge increase in traffic by using the Rivo app’s referral programs. Enable the customers to refer a friend and save advertising expenses.
Boost Repeat Sales
The Rivo app helps you in increasing sales by attracting existing customers and making more purchases from your store. Reward points, discounts or other offers to boost sales and increase your customer loyalty.
Expand Your Shopify Store
You can expand your business by retaining customers and increasing sales and profits. All this is possible with the Rivo rewards and loyalty programs. Ultimately, your Shopify store will get more customer attention.
Installation
Follow these simple and smooth installation steps to get started on the Rivo app journey:
1: Log in to your Shopify store.
2: Search for the Rivo app.
3: Add this software to your store.
4: Proceed to the Install app button after consenting to the privacy terms.
5: Select one of the following pricing plans.
6: Approve subscription for the selected plan.
7: The Rivo Shopify dashboard screen appears so now you can now start working on the app.
Features
The Rivo app has every feature you can imagine for a reward or loyalty program. Some main features of the Rivo app include:
Rewards And Loyalty Programs
The Rivo app provides highly customizable rewards, loyalty, and referral programs. Make your customers happy with finely crafted widgets and emails that match the look or theme of your brand. It is one of the best ways to create a predictable sales channel.
User-Friendly Dashboard
The Rivo dashboard is extremely simple to use. You can view all of your customers' profiles in a list or search by name or email address if you're looking for some specific ones. There's also an easy way for seeing each customer's complete purchase history, including loyalty transactions.
On-Site Displays
Add a Loyalty and Rewards program to your Shopify store in an instant! This makes your customer happy by offering rewards according to the number of points they have earned.
Floating Widget
The Rivo app can install and display a loyalty widget on your store that will automatically manage everything. You can give your site a personalized or professional look by using fully custom banners, icons, and page elements. Rivo will handle the rest in the context - it's simple to use.
Dedicated Page
There is an option for creating a unique loyalty page with the Rivo page builder. In addition to the separate page for the rewards, the app also offers prompts.
Customized Branding Options
Customize widgets and emails to match your shop’s branding and style. Different options include header title or subtitle, button background, subtext color, footer, link, button size, and upload time (banner or logo).
Analytics
The Rivo app provides analytics for both loyalty points and referrals. The loyalty program analytics include analysis of added program members, earned & spent points (points volume), points redemption rates, and total rewards.
The referral program analytics include a complete analysis of revenue attributed to referred customers, referrals traffic, completed referrals, and orders generated from referred customers.
Rivo App Integrations
The Rivo is specifically designed for the Shopify store, unlike other apps. Do you have a more sophisticated requirement? You don't have to be concerned because the Rivo app's connectivity with numerous platforms provides you with complete freedom, resulting in increased conversions as well as loyal customers. The following are some of the most important Rivo app integrations:
The app also fits seamlessly into
Pricing Plan
The Rivo app offers four different pricing plans according to your business requirements and the number of monthly orders. Starting from the Free plan, the plans extend to the Starter (best for solo entrepreneurs looking for basics), Growth (for growing businesses), and Premium (for established brands) packages. All these paid plans provide a 3-day free trial.
However, the Enterprise plan comes with an unlimited range of features. With that package, you have direct access to the onboarding, strategy, and technical teams. Some main features of the above plans are listed below in table format:
| Free | Starter | Growth | Premium |
|---|---|---|---|
| $0/month | $39/month | $149/month | $299/month |
| No integrations | 1 integration | 2 integrations | Unlimited integrations |
| Emails and unlimited members | Customized emails and unlimited members | Customized emails and unlimited members | Customized emails and unlimited members |
| 150 monthly orders | 500 monthly orders | 1000 monthly orders | 3000 monthly orders |
| Referral & reward programs | Advanced rewards | Advanced rewards | Advanced rewards |
| No page builder | Loyalty page builder +popups | Loyalty page builder +popups | Loyalty page builder+popups |
| No VIP tiers & point expiry | No VIP tiers & point expiry | VIP tiers & point expiry | VIP tiers & point expiry |
| No custom CSS | No custom CSS | Custom CSS and icons | Custom CSS, icons, and actions |
| No dedicated support | No dedicated support | No dedicated support | Dedicated account manager |
| No API access | No API access | No API access | API access |
| No branding removal | Rivo branding removal | Rivo branding removal | Rivo branding removal |
| No custom fonts | No custom fonts | Custom fonts | Custom fonts |
All these packages follow Recurring Charge Model that includes monthly or usage-based charges billed after every 30 days.
Advantages And Disadvantages
Some key pros and cons of the Rivo Shopify app are:
Pros:
- The app helps you to unload stock in the form of loyalty incentives;
- Rivo offers 24/7 customer support service and is specifically designed for Shopify;
- Fast and simple set-up process under 3 minutes;
- Significant increase in ROI using the app;
- The app has high-quality features with the cheapest rates;
- The Rivo increases referrals and affiliate marketing.
Cons:
- The Rivo app lacks a gift card feature which makes the process lengthy for customers;
- The reward points need to be removed manually in case of refund transactions.
Reviews And Rating
The Rivo app got an overall average rating of 4.9 on the Shopify store. A total of 1419 Rivo Shopify reviews are labeled on the app with more than 1400 rated five stars.
Users express their app experience in the form of reviews and ratings. Reviews show that the store owners using this app have seen a significant return on their investments. So let’s have a look at some of the customer’s feedback about the Rivo app:
| Rating | Feedback |
|---|---|
| 5-star | "I just started using it so I'll have to see long-term how I like it. So far, it is easy to use and you can easily alter points awarded for various actions which is cool." |
| 5-star | "By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!" |
| 5-star | "So easy to use and the customer service has been great and very generous in extending some benefits at no extra cost. I highly recommend this app over others especially when you're just starting as their free plans are great!" |
Support
The Rivo app provides a 24/7 world-class customer support service. The Rivo is assisting two other apps with an average rating of 5.0 on the Shopify store. If you have any issues or concerns, the Rivo Shopify application has an excellent product support staff that responds exactly and quickly. You can contact live chat support. or send an email to help+loyalty@rivo.io for any guidance or assistance.
The Premium and Enterprise users get additional dedicated account manager support and API access.
However, most of your questions can be answered by browsing the other resources site, which include FAQs, app documentation, tutorials, and blogs.
Final Words
From the above Rivo review, it becomes evident that the app has excellent loyalty and rewards programs that you can use to increase revenue and profitability. You are provided with a range of options to create effective loyalty programs. The Rivo app assists you in creating rewards, referrals, and loyalty points to build an overall loyalty program that boosts customer engagement, and user pleasure, or increases traffic.
These reward and loyalty programs are a great way to expand your eCommerce store. The best part is that you don’t need any programming or coding to create reward or loyalty programs. Just use the Rivo app for that purpose without any coding knowledge required.
