The Rush app is a dependable platform for tracking shipments and orders that can assist your business use shipping services to boost ROI and client retention. Rush supports automatic shipping tracking and delivers an effective post-purchase automation tool for e-commerce platforms.
Rush monitors shipments in real-time and displays the order's or shipment's current status on Shopify. What's more, it is accessible on all carriers and in all languages.
Installing the Rush shipment & order tracking system will pleasantly surprise your customers! With a dependable package tracker application, you can let your clients track goods and parcels and get information in real time!
The Rush app is a Shopify after-purchase solution that converts one-time buyers into repeat buyers.
Overview Of The Rush App
The Rush app, which was founded in 2019 by Rush Ltd, was created with Shopify business owners in mind, considering the numerous issues that brand owners encounter when tracking shipments.
The objective is to give dropshippers, e-commerce businesses, and Shopify store owners access to a tracking tool that serves as an additional set of eyes monitoring each shipment around-the-clock, 365 days a year.
The Rush app is one of the top shipping apps available on the Shopify App Store for assisting eCommerce businesses in enhancing their post-purchase experience while automating the laborious process of order tracking.
There are many advantages to using these apps: Increased customer retention value, boost average order value, greater retention rate, and content customers who will gladly make another purchase. Customers may track shipments using this app.
Customers can now track shipments to various locations with this app, and they can also get updates on the status of their orders. Beyond that, there are some distinctions.
Rush just has more depth to offer in terms of its sheer number of functions and the extent to which those features can be customized. This app delivers a mobile app experience that uses a simple and intuitive UI.
The Rush app also provides comprehensive statistics that help you understand your business’s overall performance, which is the best way to lessen post-purchase cognitive dissonance.
Who Can Use The Rush App
Most people that utilize the Rush app are:
- Dropshippers that want to oversee shipping without needing to deal with customer complaints about delivery times and chargeback requests;
- Brand stores that want to boost client retention and happiness;
- Business owners using Shopify and also are ready to automate shipping processes.
Rush App Pricing
Rush has a free trial period that lasts up to 10 days. the pricing of this app has a free version and paid versions of up to $199.
By providing you with numerous reports, this order tracker helps you in enhancing delivery efficiency and upgrade your package tracking system.
Rush App Pricing Overview
| App plan | Free | Basic 100 | Growth 500 | Advanced 5000 |
|---|---|---|---|---|
| App Pricing | Costs $0 | Starts from $9 a month | Starts from $29/month | Starts from $199/month |
| Shipments supported | Allows 50 shipments/month | Supports 100 shipments a month | Supports 500 shipments a month | Supports 5000 shipments a month |
| Features offered | All free features | Includes all free plan features | Includes all basic plan features and more | Includes all growth plan features and more |
There aren't any startup costs. Installing and testing the software are both free for anybody to do. There is a free trial run for each plan.
If you're just starting your new store, the Free plan is an excellent place to start. For those who wish to boost engagement whilst automating their workflow, the Growth plan is appropriate.
With these monthly plans, you are not subject to any limitations. Anytime you need to, you can switch between the different plans.
Rush App Features
Tracking Page
A tracking page's primary function is to enable consumers to follow their shipments. With online retailers and e-commerce companies taking over the world, having a strong online presence has become crucial, and a personalized monitoring page enables you to achieve just that.
This brings us to Rush and how it not only makes it easy for online store owners and merchants to set up a customized tracking page for their customers to track their shipments.
It also gives them the option to customize their tracking pages following the tone of their brands by offering a variety of theme options.
Live tracking via the Rush app
The target audience includes:
- Brands;
- Dropshippers;
- Small and medium-sized businesses;
- The print-on-demand industry.
Notifications
The notifications section covers many Rush features for store owners. These features are continuously enhanced and updated to satisfy modern brands' requirements.
The Rush app's notifications area is significant for the following reasons:
- It offers opportunities for connectivity with other apps to share delivery and order updates.
- It acts as a central point for all integrated app notifications.
This area offers various integration features. A specific subscription plan is required to support each of these integrations.
Notification Triggers
Rush Smart, Omnisend, and Klaviyo are just a few of the integrated apps that receive Rush events and associated triggers.
Email alerts are set up so that clients can receive timely updates on pertinent information, such as the status of their orders and packages, the anticipated arrival date, and the carrier's contact information.
Rush app smart Email triggers
These triggers also assist business owners in creating unique workflows based on each order/parcel state and not only provide shipment details & tracking links but also freebies, deals, and handy tips regarding the goods or services.
The triggers for any integration or feature with Rush systems are all the same.
Add-Ons
The Rush app's add-ons section details the various capabilities that the Rush app offers to store owners. To satisfy the requirements of contemporary brands, these elements are continuously enhanced and updated.
Here you'll find:
- Integrations with many marketplace apps;
- Rush app minor features;
- How-to manuals.
Each feature is enabled by a different payment service, which is determined by the complexity and depth of the feature.
Analytics and Performance
The purpose of this segment is to share data on the analytics and effectiveness of your brand's post-purchase selling funnels.
Analytics and performance are statistics that reveal the number of people that visited your site and how many converted as a result of their visits.
This feature is supported by the Rush Growth plan.
Through the post-purchase revenue dashboard, the Rush app gives business owners a high level of access to performance statistics. It includes conversion rates and data for both the tracking page and customer emails.
The stats and effectiveness of your email notifications and tracking page are also displayed here. The revenue dashboard covers areas like:
- Total Revenue;
- Order Value on Average;
- ROI (Return on Investment).
Additionally, a side-by-side comparison of the tracking pages and the emails' success for conversions and other metrics is provided.
Dashboard Reports
Data collected and presented on your homepage is referred to as dashboard reporting. This information is gathered to allow you to assess the performance of your brand and to use it to inspire your decisions.
Shipment performance via the Rush app
The dashboard part of Rush offers dashboard reports on your brand. You may view several reports when you open your Rush app and select Dashboard from the nav sidebar on the left.
The dashboard on the Rush app is divided into three primary areas. Below are the sections:
- Performance of your shipments;
- Summary;
- Use of the shipment quota.
Choose Your Rush Package
As part of its professional post-purchase setup, Rush App offers a variety of options for various clientele. What are these packages, then? Let’s find out.
Starter Pack
This package is intended for traders who are just beginning with Rush, as the name would imply. It is done to help them acquire a sense of what is offered and what else is available.
This bundle is designed for new businesses and those who wish to make the most of this free resource. It’s perfect for beginners until you determine what you require more of or until business picks up.
Let's look at what this plan offers:
- Creating a tracking page;
- Linking the storefront navigation to the tracking page;
- Updating the tracking page with upsells;
- Creation of native Shopify shipment alerts;
- Product reviews are automatically collected from the tracking page;
- Pre-shipment period for retailers with extended fulfillment periods.
Dropshipper Pack
The goal of this solution is to reduce chargebacks, give consumers timely information via notifications and self-service, and reduce the most prevalent customer support requests.
The goal of this setup is to reduce chargebacks and give your consumers access to timely information through notifications or self-service. In addition, it increases cross-selling while reducing the most frequent customer support inquiry, "Where is my order?".
This package is designed exclusively for clients who run:
- A dropshipping service;
- P.O.D. stores;
- Who delivers orders nationwide.
Both the Growth and Advanced plans offer this setup.
This package includes:
- Setting up a tracking page;
- Setup for shipments;
- Notifications setup;
- Earnings setup.
Brands Pack
The setup's main goal is to deliver a wonderful customer experience through efficient and timely brand notifications and clever cross-selling.
This bundle is for business owners who are brand-focused merchants and is accessible on the Growth and Advanced plans.
What this package includes is as follows:
- Features for tracking and shipments;
- Notifications setup;
- Earnings setup.
A bonus for customers on the annual plan
If you have the Rush yearly plan, the Rush app designers will go above and beyond to use custom styles to make the monitoring page and notifications appear to be a natural extension of your store design.
Integration With Rush Application
Why hold off till the package is sent back? Inform customers right away if there are any shipping issues.
Use the combined strength of Klaviyo and Rush to alert customers by email and text message when there have been delivery updates.
Use Omnisend and Rush to maximize your ROI, increase retention, and reduce customer support tickets. Here you can use email, push, and SMS notifications
Organize review request emails with Loox, Yotpo, Judge.me, Junip, Stamped, Okendo, and Reviews.io per the actual delivery dates.
Slack - Use Incoming Webhooks to Deliver Shipment Notifications to Slack.
Rush App Support
You can contact the developer's support team through their live chat feature as well as send an email at help@rush.app. Check out their knowledge base as well; most of your queries will be answered there.
Final Thoughts
The Rush app is a reliable platform for tracking shipments and orders that can assist your business in using prompt delivery to boost ROI and client retention.
Your clients will find it simple to follow the transit of packages thanks to this shipment tracking system. Shipment tracking systems are becoming increasingly crucial in today's world.
As such, your customers won't have to send countless emails asking about the status of their orders thanks to the Rush app shipment tracking system.
Furthermore, Shopify-based store owners can use the Rush app integration to track their shipments and engage their customers with delivery notifications which automatically increase customer retention rates.
