For many Shopify merchants, keeping track of inventory levels, sales data, and other vital information is no easy task. Order tracking is a crucial function to have when operating an online store. Your customer service team can save spending time fielding customer follow-up calls by providing customers with a way to check the progress of their orders.
In this review, we'll take a look at the Trackr app and see what makes it such an essential tool for Shopify merchants.
What Is Shopify Trackr App?
The Order Tracker Shopify application offers retailers a customized tracking page with your logo & color scheme included that is sure to increase client involvement.
By simply adjusting the tracking orders page design to fit the appearance of your store, the Trackr app offers a branded experience:
- You may choose the monitoring information to display, as well as the colors for the text, tabs, and backdrop.
- You can also include information about the expected delivery time. Additionally, you may activate cross-selling and up-selling on a Tracking page for bringing in more money.
Why Do You Need This App?
The Trackr App is an essential toolkit for your Shopify success. The tracking order screen on Trackr can be tailored to fit your store's appearance. This makes it simple to monitor your goods and make sure they arrive on schedule.
Let's see some of the reasons that you might consider useful for using this app:
- Live Monitoring - You and your clients can easily trace the location of each delivery thanks to the carrier integrations.
- Streamline Support - Your clients may monitor the status of their orders and any problems that could occur by enabling regular email notifications. Customers won't be able to complain about where the order currently is or when it will arrive as a result of this.
- The Best Dropshipping Products - You can hide your Chinese origins while delivering things from AliExpress, YunExpress, CJ Packet, 4PX, and ePacket by using a fictitious delivery address in the United States.
Main Features
The Trackr app is a tool that can be extremely helpful for Shopify merchants who are looking to track their sales and inventory. Let's see some of the main features of the Trackr app for Shopify:
- Customers can use your store's monitoring page at any moment to see their own order information;
- Customers will receive emails when the following order statuses change: "Ordered," "In Transit," "Out for delivery," and "Delivered.";
- Gathers information from a huge variety of carriers to give your clients the most up-to-date and thorough information about their package tracking;
- Make your notification emails truly unique using the company's logo and a link to the website; change the background and text colors; as well as add the customer's name to the delivery notification to make it more personalized;
- Choose a single term for delivery to a single location or a single time for delivery to several nations;
- The dashboard includes information about orders, their delivery status, and the identity of the courier. Gain a thorough comprehension of the visual diagrams' depictions of the order shipments information. Make use of the auto top-up option to control the number of trackings;
- Increase organic searches and traffic to your website rather than carrier websites.
How Do I Download Trackr?
Let's see the steps you need to follow for enabling the application and what the features included there:
- Add the application to your store to start using it and tracking your orders;
- Select a pricing plan;
- Finish the initial setup in order to get started;
- Make sure to check the trackings used. You can also use the auto top-up service;
- Check out the shipments dashboard;
- You can translate the language of the tracking page and choose the default language. You can select English, Italian, Spanish, German, and French;
- Add specific text for tracking search blocks;
- You can translate even the error messages, info blocks, shipment descriptions, and others;
- Enable all the additional services that you may require.
Pros And Cons
Let's see some of the pros and downsides of this application.
Pros:
- You have a 15-days trial to understand how this application works and if it's worth it for you to consider buying it;
- Very simple to use and customize;
- Allows you to manually conceal dropshipping information;
- Whether viewed on a PC or a mobile device, remains uniform and lovely;
- The paid plans are cheap enough;
- Unlike some other monitoring apps, there is no need to choose carriers.
Cons:
- Lack of support.
Trackr App Integrations
The Trackr app has a variety of integrations. Let's list some of them:
- China Post;
- Aliexpress Standard Shipping;
- ePacket China EMS;
- FedEx;
- USPS;
- Royal Mail.
What Is The Trackr App Rating?
The average rating offered for this application is 4.1 stars out of 5 possible on Shopify.
It's quite a low rating for tracking apps, which is why let's see some of the latest reviews provided for this software.
| Review | Description |
|---|---|
| 1-star | 'Ok app but it is sincerely lacking in the support that you can get from them. I have written them over 6 times and asked them to place a text in the center right above the tracking window. They have placed the text there but it looks horrible since it isn't centered and doesn't have any margin or padding from the sides of the window. I have asked them repeatedly to fix it but I have not heard anything back and the issue is still there. This app is good when it works but as it doesn't do that for us I'm forced to give them 1/5' |
| 5-stars | 'Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!' |
| 5-stars | 'Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually, and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.' |
Support
If you're looking for a way to keep an eye on your inventory, Trackr is the app for you. It offers some FAQ tabs that you may find interesting and useful for your store, as well as email ticketing support.
All you have to do is to fulfill in blankets the required information, and the resolving group will reach back to you as soon as they can.
Is Trackr App Free?
There are four different pricing plans available for this application:
| Plan | Price | Billing | Features |
|---|---|---|---|
| Monthly | $9/month | - | $0,02/additional tracking (when plan trackings are over) - Includes a 15 days trial with 200 free trackings; 400 trackings ($0.02/tracking); Tracking info translation; Email notifications and Product recommendations; |
| Monthly Pro | $19/month | - | $0,02/additional tracking (when plan trackings are over) - Offers 15 days for trial, with 200 free trackings; 1.100 trackings ($0.017/tracking); Tracking info translation; Email notifications and Product recommendations; |
| Annual | $4/month | billed at $48 once per year | $0.02/additional tracking (when plan trackings are over) - Provides a 15-days trial and 200 free trackings; 2.800 trackings ($0.017/tracking); Tracking info translation; Email notifications and Product recommendations; |
| Annual Pro | $6.50/month | billed at $78 once per year | $0.02/additional tracking (when plan trackings are over) - Provides a 15-days trial and 200 free trackings; 10.000 trackings ($0.008/tracking); Tracking info translation; Email notifications and Product recommendations; |
Final Word
If you're like most eCommerce entrepreneurs, you're probably always looking for ways to improve your business. That's why we've put together a comprehensive review of the Trackr App.
This application is really useful because:
- Customers may follow their purchases on your website by using Trackr, which is simple to tailor to match your store's appearance.
- With just a few clicks, Trackr can be quickly added to any of your existing Shopify stores, giving you access to the most crucial data on a single dashboard.
- The Trackr team gathers and presents order-related data in real time so your clients may quickly track their packages.
- To suit your company's needs, you can select from a variety of price alternatives. All the essential tracking capabilities can be had for as little as $4 per month (paid annually).
- They offer information on package locations including more than 900 carriers worldwide.
